Section (1): Skyward Magic Terms
(1)a: Overview of Services
Skyward Magic serves as a platform for magic creators to sell their work. We cover the costs of hosting files, processing payments, creating web stores, and fulfilling orders for (digital) products.
(1)b: Product Fulfillment
Since Skyward Magic is cloud-based, we only handle fulfillment of digital goods, such as PDF, mp3, mp4, and other digital media.
(1)c: Physical Goods Fulfillment
Order fulfillment for physical goods lies with the creator. Skyward Magic will notify the creator of orders, as well as give shipping information to the creator, but the actual shipping process is not the responsibility of Skyward Magic.
All payments are disbursed through PayPal, and are sent out on a weekly basis. Creators need to ensure that they have a working PayPal account.
(1)e: Rights to Products
Skyward Magic does not claim ownership rights to anything sold on the site. A creator is welcome to sell their products on other magic sites if they so wish. Though it should be noted: no other magic company gives royalties as high as Skyward Magic.
(1)f: File Hosting
All files are hosted via Dropbox, and in some cases, on YouTube. This allows the buyer to download the purchased file for personal use, or to view it on YouTube.
(1)g: User Privacy
Skyward Magic highly values the privacy of its creators and customers, and will never sell, share, or distribute a user’s information to any other company. When a person buys a product from a creator, that creator and the Skyward Magic Administrator will receive the name and email address of the customer. However, neither the name nor email will be shared with any outside parties, and creators will only see the information of the people who purchased from them.
Section (2): Vendor Terms
Any creator wishing to become a vendor can register by clicking “My Account > Register > Apply to Become a Vendor”. Your application will be reviewed, and you will be notified of registration.
(2)b: Submitting Products
When a creator wishes to submit a product, the following information is required: Name of Product, Description, Price Point, Shipping Fee (if necessary), Product Image, any demonstration media, and the instructional media. The media may be shared with the Administrator via Dropbox, email, YouTube, or other file-sharing service. The product will be reviewed and posted on the platform for sale.
(2)b)i: Original Creations
Skyward Magic does not require a product to be 100% original. A great magician once said: “There is the method, the presentation, and the cleanup. Change two of those, and you can call it your own.” If a product looks too similar to something already published, then it will need to be changed before being sold on Skyward Magic. This is a gray area in the magic field, as no one can copyright or lay legal ownership to a method.
(2)b)ii: Proper Crediting
In the event that a product uses a method or presentation which has been published before, it is expected of the creator to do proper research and include credits where they are due. Crediting is the responsibility of the creator, not the Skyward Magic platform.
(2)c: Marketing Services
Skyward Magic does have a category for marketing services, offered by marketers. If you have skills in marketing, you may offer them here. It is your responsibility to contact the customer who buys your service, and pass along your services.
(2)c)i: Vendor Responsibilities
The creator (vendor) is only responsible for creating the method, making the appropriate demonstration and instructional content, and setting the price point. In the case of physical products, the creator is responsible for shipping items to customers.
Only physical goods are eligible for refunds, with the exception of fraudulent products, which will be dealt with on a case-by-case basis.
Creators (vendors) will be paid on a weekly basis, through their PayPal account.
Section (3): Customer Terms
(3)a: Refund Policy
(3)a)i: Items eligible for refund
Physical goods which arrive in a defected or damaged state are eligible for refund.
(3)a)ii: Items not eligible for refund
Digital goods (with the exception of fraudulent goods) are not refundable.
(3)b: Fulfillment Policy
Please allow 24 hours for products to be sent via email. Physical goods will take longer, due to creating shipping labels, and other shipping processes.
Section (4): Items which Breach the Terms
(4)a: Fraudulent Payments
Any attempted payments using fraudulent information will cause a person to be blacklisted, and they will no longer be able to purchase from Skyward Magic.
(4)b: Hacking Attempts
Any attempt (successful or failed) of hacking or harming the platform, vendors, or customers will result in blacklisting and possible legal action.
(4)c: Theft of Creations
Any such sharing of links and files to non-buyers is prohibited. Uploading purchased files to torrent sites, YouTube, or other media-sharing sites will result in an investigation, and whoever is found to be the perpetrator will be blacklisted.
(4)d: Counterfeit Products
Any creator who knowingly copies an already-published method will have their product removed from the platform. This is on a case-by-case basis, as sometimes creators come up with the same method independently.
(4)e: Inappropriate Conduct
Skyward Magic does not promote nor hold responsibility for any lewd, racist, pornographic, harassing, or otherwise offensive content. The site Administrator does screen each product before it is approved for sale, but will not be held responsible for anything which slips through. Responsibility lies on the creator, and should not reflect on the Skyward Magic platform. Any complaints should be sent to the Administrator, and the issue will be dealt with quickly and privately.
(4)f): Sharing of Customer Information
Each creator will have access to the name and email address of each of their customers, however, it is strictly forbidden for them to share, sell, or otherwise distribute this information with anyone, without the customers’ explicit consent. Example: building an email list of customers is fine, but selling that list to another creator is forbidden. If this happens, Skyward Magic holds no responsibility in such disbursement of information, and will not be held accountable for the loss of privacy. Skyward Magic cares about the privacy of all the customers, and anyone caught selling, sharing, or distributing information will be blacklisted and removed from the site.
Section (5): Disputes
(5)a: Disputes Over Physical Goods
Any disputes over physical goods should be first brought to the attention of the creator. If the dispute is not settled with the creator, then full documentation as well as the description of the situation should be sent to the Administrator.
(5)b: Disputes Over Digital Goods
Any disputes over digital goods should be first brought to the attention of the creator. If the dispute is not settled with the creator, then full documentation as well as the description of the situation should be sent to the Administrator.
(5)c: Handling Disputes
If the dispute is not handled at the creator (vendor) level, it should then be brought to the attention of the Administrator. The Administrator will then contact the creator (vendor) and the customer and work to resolve the issue.